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Servers & Sideboards
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How can I subscribe for the newsletter?
How often do you send a newsletter?
How can I unsubscrive for the newsletter?
I want to be a Furniture Maker on your platform
Why do I need to register if I want to order?
How Do I change my name, password or email?
Are my details safe?
Terms & Conditions
What are your Terms & Conditions?
Return & Refund Policy
Refund policy of Furniturespot
I am unhappy with my product, it is broken, what can I do?
I am unhappy with my product, the size is wrong, what can I do?
I am unhappy with my product, I don’t like the material/colour, what can I do?
Can I return my order?
Can I cancel my order?
Is there a warranty on your products?
What are the delivery costs?
Where do you deliver?
When will I get my product?
Can I collect by myself?
Do you have a courier service?
Is it possible to track my order?
I don't live in Gauteng, do you deliver nationwide?
Customer: Quote Request & My order
How can I ask for a quote?
What kind of picture can I send with my request?
How does it work if I ask for a quote on furniturespot?
Is getting a quote free of charge?
Can I get my quote by email?
What happens after I accepted my quote?
What happens after I have declined my quote?
How do I know a product will turn out as I expected?
What is the custom made?
Is this product still available?
Do you have a store, where is it located?
Is it possible to visit a Furniture Maker?
How can I get in contact with Furniturespot?
Do you have a store in Durban?
Do you have a store in Cape Town?
How do I pay a furniture maker?
What type of payment does Furniturespot accept?
How do I know my payment information is secure?
Can I do a deposit?
What are your banking details?
Why is my credit card payment not going through?
Do you accept Lay-Byes?
Can I pay during the installation?
Customer: Furniture Designs
What happens if I order a furniture design from your platform?
When will my order be delivered?
Do you have stock of everything on your website?
Why does it look like you have stock?
Do you have a catalogue?
Customer: Contact a Furniture Maker
Can I work with a specific Furniture maker?
What are my options for finding and contacting a Furniture Maker?
How do I send a message to the Maker?
Can I call or (video) chat with a maker?
What should I do if a Furniture Maker stops responding to me?
Where can I find the reviews?
How do I write a review?
What kind of wood is possible and how does it look like?
Can I choose any colour of paint I like?
What type of fabrics do you have?
What is the difference between leather and bonded leather?
What do I need to do to enrol on your platform as a furniture maker?
How do I register as a Furniture maker on the platform?
When will I be approved?
What is in it for me?
What is in it for Furniturespot?
How can I track my orders?
How can I contact Furniturespot?