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Frequently Asked Questions


What type of payment does Furniturespot accept?

At the moment we work with Direct EFT, we take Mastercard & VISA and regular EFT. If you are using EFT please send a Proof of Payment to with your invoice number as a reference.

How do I know my payment information is secure?

Our payment gateways only use the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. We’ve got you covered!

What are your banking details?

The banking details from Furniturespot are:
Name: Furniturespot
Bank: FNB
Branche code: 250655
Account type: cheque
Accountnumber: 62628136336

Why is my credit card payment not going through?

There might be a couple of reasons why your credit card payment is not going through.
• You entered the wrong passcode
• There is no internet connection
• There is not enough credit left on your credit card
• You are using an invalid credit card

If you run into any difficulties, please email us on or give us a call on: 011 486 6 026

Do you accept Lay-Byes?

At Furniturespot we accept lay-byes and you have 3 months to pay. For lay-byes, we require a 40% deposit and up to 2 months to pay the remaining 60%. Since all our products are made-to-order, we only start manufacturing your order after we have received the second deposit. Our lead time to manufacture is 4 weeks.

Example. You would like to order a floating TV unit with a total price of R13,500.
Month 1: First deposit: 40% of R13,500 = R5,400
Month 2: Second deposit: 30% of R13,500 = R4,050 (Furniturespot starts manufacturing your order. Lead time: 4 weeks)
Month 3: Third deposit: 30% of R13,500 = R4,050

Please note. Only after we have received full payment, the order will be delivered.

Terms & Conditions Apply.

Can I pay during the installation?

We require full payment prior delivery and/or installation. Good to know: Our team will make sure that you are happy with your order and follow up with every step in the process.